Free download for Accountex attendees: 40 polite payment reminder templates that get results


Late payments continue to be one of the most pressing challenges for finance teams and accounting professionals. According to Chaser’s 2022 late payments report, 81% of accounting firms are paid late, with 43% receiving payments 15 or more days past due.. The financial and operational impact is enormous — especially for small businesses, where delayed payments can threaten cash flow and long-term stability.

A must-have freebie for all accountants and finance professionals 

With thousands of accounting professionals expected to attend Accountex 2025, it’s the perfect opportunity to discover tools and strategies that help tackle this issue head-on. One resource that’s proven useful for finance teams and advisors is Chaser’s free guide of 40 polite payment reminder templates, available here.

This resource includes:

  • 10 email reminder templates
  • 20 SMS text reminders
  • 10 collections call scripts
  • Tips for personalising your reminders
  • Advice on message length
  • Follow-up timing best practices

Download your 40 politely-worded templates guide.

Why tone (and timing) makes all the difference

Tone and timing are key when chasing overdue invoices. For instance, here’s a polite reminder Chaser recommends you or your clients send to debtors just one day after a payment is due:

Early overdue template

Subject: : invoice invoice_refnum>

Hi recipient_firstname>,

I hope you are well.

We have yet to receive payment from yourselves of in respect of our invoice which was due for payment on .

I would be really grateful if you could let me know when we can expect to receive payment.Best regards,
sender_firstname>

In the Chaser 2022 late payment report, 40% of businesses shared that the right communication led to significantly faster payments — often within just a week. That’s cash flow recovered without straining client relationships.

Visit Chaser at Accountex 2025

Chaser, an award-winning credit control software, helps businesses automate invoice chasing with a human touch. From personalized email and SMS reminders to integrated payments and debtor tracking, it’s built to reduce late payments while maintaining strong customer rapport.

Interested in exploring how Chaser can support your business or your clients? Book a demo with Chaser in advance and stop by the stand when convenient for a chat with one of the experts. Alternatively, start your 10-day free trial.

Meet the Chaser team at Accountex London on stand 720, taking place at Excel London on the 14-15 May, 2025. You can register for your free ticket here. 

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