At AdQuick, we understand that successful out-of-home (OOH) advertising campaigns require more than just great planning and execution. Providing top-notch support, resources, and documentation throughout the process is essential to ensure our users have the tools they need to thrive in the OOH space. That’s why we’ve made significant investments in building a robust knowledge base and support system designed to guide users—whether you’re a media seller, agency, or individual buyer—every step of the way.
We believe that equipping our users with easily accessible, comprehensive documentation can dramatically simplify the OOH experience. From crafting winning RFPs to diving into OOH analytics, our resources are curated to provide clarity and confidence at every stage of your journey. Here’s a closer look at what we offer.
AdQuick’s Help Center: Knowledge at Your Fingertips
Our Help Center is built to provide answers to common (and complex) questions in a user-friendly format. We’ve structured it to cater to different audiences with specific needs, ensuring that everyone finds the right guidance.
1. Sellers: Mastering the RFP Process For media sellers, a well-crafted RFP (Request for Proposal) can be the gateway to a successful campaign. Our dedicated section for sellers focuses on everything related to RFPs, from how to structure proposals that stand out to best practices for responding to them. Whether you’re new to RFPs or looking to refine your approach, our resources are designed to streamline the process.
2. Agency Knowledge Base: Tools for Expert OOH Buyers For agencies, managing and optimizing OOH campaigns requires deep expertise and a strong grasp of available tools. Our agency knowledge base covers advanced topics, from leveraging AdQuick’s platform to developing strategies for maximizing reach and ROI. We aim to empower agencies to become experts in OOH buying, making the process efficient and effective.
3. Analytics Knowledge Base: OOH Measurement Made Easy In today’s data-driven world, understanding the impact of your OOH campaign is crucial. Our analytics knowledge base breaks down everything related to OOH measurement, providing insights on metrics, audience reach, attribution, and more. We’re here to help you understand what’s working and where to improve, ensuring your campaigns deliver measurable results.
4. FAQs: The Essentials for Getting Started Need help with account access, resetting your password, or learning the basics of AdQuick? Our FAQs are designed to address the most common queries, providing quick and easy solutions to get you up and running smoothly.
Chat Support: Immediate Help When You Need It
While our Help Center is designed to be comprehensive, we know that sometimes you need answers in real time. That’s where our chat support comes in. Whether you have a quick question or need more in-depth assistance, our support team is just a message away. We’re here to ensure that no issue goes unresolved, providing immediate, personalized help whenever you need it.
Guides with Photos, Directions, and Videos
Some users prefer to learn by seeing and doing, which is why we offer a wide range of visual guides on our site. With step-by-step directions, photos, and videos, we make it easy to understand even the most complex aspects of OOH advertising. From setting up your first campaign to exploring advanced features of our platform, these resources are designed to walk you through every process visually, ensuring you never feel stuck or overwhelmed.
Your Feedback is Our Priority
At AdQuick, our goal is to provide world-class support that meets your needs at every stage of the OOH process. We continuously refine and expand our resources based on your feedback to ensure we’re always improving. If you have suggestions for new content, guides, or support services, we’d love to hear from you.
Have questions? Let us know how we can make your AdQuick experience even better! Reach out anytime, and we’ll be happy to assist.
