Thursday, January 23, 2025
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Thales enhances IFE support on Vietnam Airlines A350 and B787 aircraft with FlytCARE services


For almost 10 years Thales has provided uninterrupted support to Vietnam Airlines through a contractual partnership with Vietnam Airlines Engineering Company (VAECO, a wholly-owned subsidiary of Vietnam Airlines). Thales has, once again, been selected for FlytCARE maintenance services on the AVANT IFE systems across 27 wide body aircraft on Vietnam Airlines’ fleets of Airbus A350 and Boeing 787 aircraft.

FlytCARE provides direct and seamless support including spares availability services at Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport at Ho Chi Minh City.

With a presence established in Vietnam since 1994, Thales has been a trusted partner to the country’s aerospace industry, delivering advanced solutions that address Vietnam’s priorities in aerospace amongst other sectors. 

The agreement further strengthens Thales’s long-term partnership with Vietnam Airlines and its subsidiary VAECO. It emphasizes the provision of spare parts, repair services, and logistics management, along with a commitment to equipment availability while minimizing operational risks. The FlytCARE agreement will provide ongoing IFE product support and services to VAECO, enhancing reliability and ensuring a world-class passenger experience for Vietnam Airlines.

“We are very proud of the trust Vietnam Airlines places in Thales through this multi-year agreement. It highlights our commitment to supporting the Airline in delivering a best-in-class onboard experience,said Thomas Got, VP of Thales Aviation Global Services.We are confident that the quality, reliability, and advanced technology of our service solutions will be instrumental in supporting Vietnam Airlines serving more than 20 destinations in Vietnam and 40 countries worldwide.”

Picture source: hokuden|airliners.net

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