One of the most incredible things about technology is getting things done without being put on hold. Appointments, reservations, and purchases are made by ourselves whenever and wherever we want to make them. It is when you can’t get anyone to help you that the reality of frustration sets in.
Two of the largest companies, Google and Meta, are not easy to navigate when they cut you off. Instagram is not a big fan of the plant, so we always think about it at Gotham. Google is a completely different animal.
It started with our Hudson store. Google Maps currently suspended “due to policy violation” but there was not anything in violation. Our website did not change. Gotham is a legitimate business that has been up and running in Hudson since August and had operated there the year before. We lost the Google Biz page doing a Google search on Gotham Dispensary there. Who would create this false narrative with Google?
The only thing we can do is wait for Google to assess the situation, which means we are in some queue waiting for this problem to be solved. Not being on Google Maps and Google Biz sucks. We have over 400 5-star reviews, and now we have nothing. People can’t find us when they search.
I am so frustrated. Google and Meta own us, and now we are lost in the Google void. I am at a loss. If anyone has a magic wand, please reach out to me. We are a real business that depends on Google, like every other business worldwide.
