“The reality of AI and its impact on the industry are widely recognized, and implementation is well underway,” said ACORD CEO Bill Pieroni. “We have seen the performance gap between Digital Competitors vs. Laggard steadily grow year after year – AI leverage is further accelerating that differentiation. A clear strategy and resource allocation around AI, as well as a full spectrum of digital capabilities, is necessary for any insurer to remain competitive in coming years.”
