Understanding Underground Service Lines vs Utility Coverage


Provider Insurance Company (via endorsement) Utility company or 3rd-party (via warranty) Applies to Lines you own or are legally responsible for — typically on your property May cover the line from your property to the utility main, including areas off your property Claim Process Filed through your home insurance agent Filed with the utility plan’s service center Contractor Choice You may choose your contractor (depending on insurer) Often must use provider’s contractor What’s Covered Line repair/replacement, excavation, landscaping, temp repairs, ALE Typically just the line repair/replacement Exclusions Damage beyond your responsibility, septic/well/sprinkler systems Damage on your property, landscaping, loss of use Regulated By State insurance law (e.g., NC DOI) Contract law; may not be regulated as insurance Cost Typically $20–$50/year for $10k–$20k coverage Monthly fee; varies ($5–$15/month common)
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