Does your home consist of Apple products, such as the iPad, iPhone, Apple Watch, Mac Computer, and Apple TV? Do you enjoy using applications like Apple Pay, Safari, Siri, and Apple Music? If you’re tech-savvy and have a deep understanding of Apple products, a remote job with the tech giant might be the perfect fit for you.
Here is everything you need to know about Apple work from home jobs!
Apple Work From Home Jobs
When you’re looking for legit work from home jobs, who you work for means a lot, and so does the type of work. Apple hires people to work from home in many different capacities.
With Apple, you don’t need to live near their Cupertino, California headquarters or an Apple Store to be part of their team. You can work from home and still enjoy the benefits of being an Apple employee.
Additionally, there are numerous benefits to working for Apple, particularly if you are passionate about groundbreaking technologies and products.
When you join Apple, you’ll be the first to hear about new gadgets as they are released, and you’ll receive discounts on Apple devices!
Besides having extraordinary products, Apple is an equal opportunity employer with strong values that embrace diversity and inclusion, as well as environmental initiatives, education, accessibility, and racial equity.
People who work for Apple say they love it because the company provides excellent job training and builds strong resume experiences. It’s also a lot of fun to help people learn how to enjoy their Apple products more, especially when you enjoy yours so much.
Apple offers five different levels of jobs: the first three are all remote, the fourth option includes remote, in-person, and hybrid roles, and the fifth option is completely from home.
- At-Home Advisors (beginners)
- Team Manager (intermediate)
- Area Manager (top-level manager)
- Professional Roles (experienced corporate roles and internships)
- College Program (college students)
1. Apple At-Home Advisor
The most common Apple work from home job is that of the At-Home Advisor. In this remote customer experience role, you’ll provide world-class customer service and tech support directly to owners of Apple products.
When people contact Apple customer support, they are connected to an Apple At-Home Advisor. This person acts as the face of Apple. They respond to customer issues regarding Apple products and services (both hardware and software). They provide customer service, technical expertise, and complex troubleshooting advice to customers who contact them by phone, computer chat, and email.
Apple doesn’t list a salary on its official website, but employees have reported their salaries on Glassdoor, and beginners report earning an average annual salary of $43,000.
Minimum Skills and Qualifications Needed
Your job as an At-Home Advisor requires a great deal of interaction with customers, so you’ll need excellent communication skills, both written and verbal. It helps if you’re familiar with Apple products, software, and apps. However, if you are a fast learner, they will teach you everything you need to know in training.
You must have a passion for helping people and the ability to stay cool under pressure. You also need to be able to work independently without in-person supervision.
Finally, you need to be able to multitask and manage multiple systems and applications simultaneously.
Benefits of Working for Apple
There are lots of great benefits to working for Apple!
Both full- and part-time At-Home Advisors receive a benefits package that includes product discounts and paid time off. Employees are also some of the first to hear about new products.
Full-time employees also receive a comprehensive benefits package, which includes a flexible medical plan, retirement benefits, self-development resources, and additional benefits.
Apple also covers the cost of your high-speed Internet connection service if you work from home, and they provide an iMac and headset that you will use exclusively for your At-Home Advisor work.
Apple is an equal-opportunity employer that ensures that women earn as much as their male counterparts.
Apple will provide training that lasts about nine weeks. The training program is conducted virtually, with the guidance of an Apple mentor. In this training, you will learn about Apple products, advanced troubleshooting, and job-specific tools and processes.
You train and work from your home office – no commuting necessary!
Apple At-Home Advisors work during regular hours to help Apple customers. Apple support is open every day – even on holidays – from 9 a.m. to 10:30 p.m. Central Standard Time.
Shifts vary based on the needs of Apple as a business. Apple experiences a large customer demand for help on major holidays, so they need staff who work on those days.
To apply for a job as an At-Home Advisor, search for available positions and apply directly on their website. Use the job filters to refine your job search and find the remote work options.
Note: For this role, you’ll need to have a quiet home office space with a desk and ergonomic chair. Your internet connection must be hardwired; no Wi-Fi connections are allowed. It must have a speed of at least 10 Mbps for downloads and 3 Mbps for uploads. You’ll also need to pass a criminal background check.
2. At-Home Team Manager
Do you have leadership and customer service experience? Then this role might be perfect for you!
The At-Home Team Manager manages a group of At-Home Advisors that they train, supervise, and coach. This job requires managers to lead regular online meetings with their team, where they can identify pain points and help their team improve their performance.
According to Glassdoor, the average annual salary for this position is $112,000, plus other benefits and perks.
3. At-Home Area Manager
The At-Home Area Manager is the next step above Team Managers. There is more expected of them, which also comes with a higher salary.
Working as an At-Home Area Manager is a rare opportunity, so you’ll likely need to work your way up the ladder to land a job as an At-Home Manager.
The Area Manager is a supervisor who oversees the Team Managers and helps them reach their potential within the company. They also provide business-level consulting.
This position requires a minimum of five years of experience leading a technical support team. They must also have experience in developing and mentoring team managers to meet current and future business needs.
According to Indeed, Area Managers earn upwards of $158,000 per year.
4. Professional Apple Work From Home Jobs
While most Apple work from home jobs are phone-based positions, they do have many remote non-phone corporate roles available. They currently hire home-based employees in the categories of Machine Learning and AI, Hardware, Software, Design, Interns, Operations, Supply Chain, Marketing, Sales, and Corporate Functions.
To find remote jobs on their website, use the search inputs to select your country and state, as well as the team you’re interested in working for. Don’t forget to select “Home Office” under location. While Apple offers a wide variety of remote positions, individual roles are location-dependent. Because Apple is a popular company that many people would like to work for, you’ll need to check their website frequently for new jobs or consider setting up job alerts on LinkedIn or FlexJobs.
5. Apple Support College Program
If you’re attending college and there isn’t an Apple Genius Bar close to you, you can apply to be an At-Home Apple Support Advisor. For these roles, team members must be enrolled in college, have a minimum GPA of 2.7, a typing speed of 40 WPM, and be able to work 20 hours per week. In this position, you’ll assist customers with technical issues while providing top-notch customer service.
When you work in the Apple Support College Program, even part-time, you’re joining an industry-leading company that offers career advancement, valuable training, and great products for you to use in your college dorm or apartment.
Skills You’ll Gain From This Job
Probably one of the best things about working for Apple is all the skills and experiences you’ll gain. Even if you don’t want to make this your lifetime career, you will learn so much from this job that you can use in future employment.
Apple has been recognized as offering the best customer support in the industry. As an At-Home Advisor, you’ll learn how to provide this customer service. You’ll also learn more about tech – how it works and how to troubleshoot common problems.
They also train you in self-discipline and time management so you can be efficient without in-person supervision. You’ll also gain an understanding and mastery of tech systems.
If you start working as an At-Home Advisor, you have the potential to work your way up through the company, as there are many opportunities for career advancement!
Alternatives to Apple Work From Home Jobs
Apple is a company that enjoys a high level of brand loyalty, and competition for its remote positions is intense. If you’re open to working for other big tech brands, here are some top-notch companies to explore for work from home openings.
Amazon
Known as the world’s largest e-commerce platform, Amazon employs remote workers worldwide. Whether you want to work in Customer Service, Supply Chain, Engineering, HR, Design, Business Support, or another area, they are almost always hiring workers. You can view their current selection of remote job openings here, or you can share your resume with them to receive personalized job recommendations.
Whether you’re interested in working in a tech role like UX (user experience), cloud infrastructure, or architecture design, or you prefer working in customer service or the sales team, Google has a massive need for remote employees in a variety of occupations. With ownership of platforms like Google, YouTube, Waymo, GFiber, and Verily Life Sciences, you never know what kind of openings you may find on their career page.
Visit this link to view their current job selection and filter your job search by skills, experience, degree, job type, organization, and work location. You can also search by keyword or create a career profile, and Google will match you with jobs that align with your skill set.
Microsoft
Another tech company that offers a variety of remote work opportunities, benefits, and career advancement is Microsoft. Offering roles in Business Development, Digital Sales, Product Management, Research, Software Engineering, Tech Support, and other areas, individuals can find in-person, hybrid, and fully remote positions. Just use their list of search options to spotlight the positions you’re most interested in.
Check out this list of companies for additional remote tech support jobs!
Are You a Good Match for an Apple Work From Home Job?
Whether you want something part-time to provide extra income or you are looking for a new career in which you can work from home, Apple might be the company for you!
The main characteristics they look for in qualified applicants are excellent communication and time management skills, the ability to remain calm and collected under pressure, and often the ability to work a flexible schedule. If you’d like to be the friendly voice of Apple, look into their At-Home Advisor positions. Not only will you get a discount on Apple products, but you will also get the rewarding feeling of helping other people get the most out of their devices.
One last word about working for a large tech company. These remote jobs are highly competitive, so be sure to put your best foot forward and write a resume and cover letter that grabs their attention. If you need help with this step, check out the Ultimate Resume Template Bundle.
Originally published October 14, 2020. Content updated July 2025.
