Automation drives efficiency, but without the human touch, CX risks falling flat. Balance AI with empathy. Continue reading...

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Plus, Intuit acquires tech and experts from fintech Deserve; Paystand launches feature to navigate tariffs; and other accounting tech news and updates.

Your browser does not support the audio element. About the SeriesBuilding Brands is our new founder-led editorial series, sharing ...

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Even before President Trump’s tariffs threatened to upend Apple’s manufacturing business in China, the company’s struggle to make new products was leading ...

The Gist AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting as a real-time support system, ...

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The biggest technology companies and their chief executives donated millions to President Trump’s inauguration, hosted black-tie parties and dinners in his ...

Does AI Rule the Future? Perspectives from The Artist's Road    Lately, I have been reading about developments in color science, advanced laser ...