contact centers
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NiCE & Snowflake Integrate to Streamline CX Data Analytics
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The Gist Strategic collaboration announced. NiCE and Snowflake partner to centralize and share CX data. Enterprise-wide automation. Integration enables ...

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Overcoming the Real Gap in Omnichannel CX
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The Gist Execution matters. Predictive analytics fails without real-time action. Insights must seamlessly feed into workflows to improve CX and ...

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