The Gist AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting as a real-time support system, ...

The Gist Cloud-based customer service. Hosted contact centers eliminate on-premises infrastructure, offering scalability, flexibility, and ...

The Gist Empowering human agents: AI alleviates routine tasks, freeing agents for complex interactions requiring human touch. Seamless omnichannel ...