How to Transfer Points and Book Award Flights Step-by-Step


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This post is Part 3 of a 3-part series on booking award travel. If you missed the earlier posts, start with Part 1: How to Search for Award Flights and Part 2: How to Compare Award Programs for the full step-by-step strategy.

In Part 1, we searched for award availability. In Part 2, we compared programs to find the best value. Now comes the fun part: actually booking the flight.

But there’s one critical thing to understand: once you transfer your points to an airline, you usually can’t get them back. So it’s essential to follow this process carefully to avoid losing your hard-earned rewards.

Here’s exactly how I transfer points and book award flights… step by step.

Step 1: Confirm Award Availability (Again)

Before transferring any points, double-check that the flight you want is still available. Award space changes constantly, and what was available 20 minutes ago might be gone now.

Let’s use our LAX to Honolulu example.

You might’ve found an American Airlines nonstop for:

  • 20,000 miles via AAdvantage



  • 13,000 Avios via British Airways

If you plan to book with British Airways, log into BA.com, search your route again, and make sure the flight is still there at the points price you saw.

Make sure:

  • The dates and times match your itinerary



  • The number of points is what you expected



  • The taxes and fees are reasonable



  • The seats are available for all travelers in your party

This is your last chance to confirm everything before committing.

Very Important! Do not transfer any points until you confirm award availability on the airline website you’re booking through. Transfers are usually permanent and can’t be reversed.

Step 2: Transfer Points From Your Credit Card Program

Once everything checks out, you’re ready to transfer your points.

Here’s how the process works depending on your card:

Chase Ultimate Rewards

  1. Log into Chase.com



  2. Go to “Ultimate Rewards” and select your points-earning card



  3. Click “Transfer to Travel Partners”



  4. Choose the program (e.g. Air Canada Aeroplan, British Airways Avios)



  5. Enter your frequent flyer number



  6. Choose how many points to transfer



  7. Submit the transfer

Amex Membership Rewards

  1. Log into MembershipRewards.com



  2. Go to “Transfer Points”



  3. Select your airline program (e.g. Air France Flying Blue, ANA Mileage Club)



  4. Link your frequent flyer account (if not already linked)



  5. Transfer points in the amount needed

Capital One Miles

  1. Log into CapitalOne.com



  2. Click on your miles balance



  3. Go to “Transfer Miles”



  4. Select a transfer partner



  5. Transfer the required amount

Citi ThankYou Points

  1. Log into ThankYou.com



  2. Go to “Travel” > “Transfer Points”



  3. Choose the airline partner



  4. Transfer points

Step 3: Know Transfer Speeds

Most point transfers happen instantly, but not always.

Here’s a quick reference:









Credit Card Program Common Transfer Partners Transfer Time
Chase UR United, BA, Aeroplan Instant
Amex MR Delta, Air France, ANA Instant to 1–3 days
Capital One Turkish, Aeroplan Instant
Citi ThankYou Turkish, Avianca, EVA 24–48 hours
Marriott Bonvoy Dozens of airlines 2–5 days


Step 4: Book the Flight

Once your points land in the airline loyalty account, go back to the airline website and search the route again. If it’s still available, go ahead and book.

You’ll go through a standard booking process:

  • Choose the flight



  • Review points and taxes



  • Enter passenger info



  • Confirm payment method (for fees or taxes)



  • Submit booking

Once complete, you’ll receive a confirmation email from the airline.

Step 5: Final Trip Prep

After booking, I always:

  • Select seats if allowed



  • Add TSA PreCheck or Known Traveler Number



  • Enter passport info for international flights



  • Save the confirmation number to my trip planner



  • Add the reservation to the airline’s app

Stay Organized with My Flight Search Spreadsheet

Once you’ve confirmed award space and chosen the best program, it’s easy to lose track of what you’ve transferred, when you booked, and what points you used.

To help keep everything organized, I created a Flight Search + Booking Spreadsheet. It’s a simple tool I use myself to track:

  • Routes I’m watching



  • Points required by program



  • Transfer details



  • Booking confirmations and trip notes

Keep Your Booking Details Organized

Use my free Award Flight Search Spreadsheet to track your transfers, point balances, award space, and final confirmations – all in one place.

Download the Spreadsheet

Final Thoughts

The first time you book award travel can feel a little intimidating, but the payoff is so worth it. Once you go through this process a few times, you’ll gain confidence and you’ll never want to pay full price for flights again. The more you practice this process, the faster and easier it becomes. Eventually, it’ll feel like second nature.

Award travel isn’t just about collecting points. It’s about learning how to use them well. And now you know how.

That’s a wrap on this 3-part series. Want help building your personalized credit card and points strategy? Let’s chat.

Ready to Book Your First Award Trip?

I offer free personalized credit card consultations to help you build your strategy, pick the right cards, and book smarter with points and miles.

Request Your Free Consult

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