CommunicationANDProperty Manager
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SLA on resident communication: the portfolio metric most management companies don’t track
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Community associations house about 78.1 million residents, and that’s a massive population generating questions, ...

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The real cost of channel-switching: what scattered SMS, email, and calls do to your response time
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The residents in your communities aren’t comparing your response time to the other management companies. They’re ...

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One inbox for every community – how managers stop losing resident threads across text and email
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Communication problems in community management are never a shortage of channels. It’s the opposite. Residents text, ...

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