How to Price and Resell Lead Capture to Your Exhibitors


Can lead capture increase sponsorship revenue? Yes, but many organizers leave that revenue on the table. They price lead capture to recover badge costs, so it never gets the attention a sponsorship line deserves.

Meanwhile, some exhibitors skip the official app. Unofficial scanning apps read a name and company off a badge, then pass it to external data enrichment tools to guess the rest of the contact details. Those tools often return incorrect or incomplete data. Every exhibitor who does this is revenue you don’t collect, and without reliable data, exhibitors can’t follow up or show a return on the show, which puts your renewals at risk.

If you run the show floor, the sponsor packages, and the renewal conversation, the simplest fix is to include lead capture in every package and build your margin into the package price. This guide explains why that works, when a separate line item still makes sense, and how to defend the value at renewal.

For the basics, read The Ultimate Guide to Exhibitor Lead Capture. This article covers the packaging decision that comes next.

Side-by-side graphic: lead capture as separate add-on versus included inside one sponsor package

Yes, when you build it into the package price. You still resell lead capture, with a markup, but the exhibitor sees one fee and one package. A separate add-on creates a checkout decision, and every exhibitor who skips it leaves you with a lost sale and a weaker lead list.

Why Build It Into Every Package

Include lead capture in every package, not just the top tiers. Exhibitors who get the official app come home with complete, consent-backed leads. That gives them proof of return on investment (ROI), and it gives you the evidence for a renewal conversation. Exhibitors who don’t will use unofficial scanners, and that revenue never reaches you.

EventMobi’s license costs $50 per company. Build that into the package price with a margin, and the cost stays small compared with one lost sponsorship renewal. The upgrade from one package to the next can then carry a clear dollar value, without lead capture ever being a separate purchase.

When a Separate Line Item Still Makes Sense

Sell lead capture as a separate add-on only in these cases:

  • You sell booths without sponsorship packages, so there’s no package to include it in.
  • Exhibitors in your market already pay a separate lead retrieval fee and would expect to see one.
  • You’re testing demand for the first time and want to see who buys before you include it everywhere.

If you do sell it separately, track the attach rate, which is the share of exhibitors who buy. Use this formula to estimate the revenue: exhibitors × attach rate × price.

Converve’s model shows a 200-exhibitor show with a 35% attach rate and a $400 license package producing $28,000 per edition. Swap in your own numbers to see what your show could earn.

Here’s an illustration at association scale. A 60-exhibitor show with a 40% attach rate and $300 per company produces $7,200. This is a hypothetical example, not data.

What Do Exhibitors Already Pay for Trade Show Lead Retrieval?

Range bar chart of lead retrieval prices for app licenses, extra users, scanner rentals and API kitsRange bar chart of lead retrieval prices for app licenses, extra users, scanner rentals and API kits

Many organizers set a price without checking what exhibitors pay at comparable shows. Luminik’s primer lists published order-form prices from three events: SEMICON West 2026, ASMBS 2026, and AAOS 2027. Across those examples:

  • One app license: $299 to $540
  • Each extra app user: $149 to $299
  • Handheld scanner rental: $399 to $705
  • API or developer kit: $350 to $1,370

These are examples from three events, not an industry average. Use them to check your price, not to set it.

Cvent’s statistics put the average cost per trade show lead at $112, citing Trade Show Labs. At that cost, an exhibitor who gets even a few qualified leads has a clear reason to pay for the official app.

Exhibitor in a teal blazer scans a laughing attendee's badge with a smartphone at a bright boothExhibitor in a teal blazer scans a laughing attendee's badge with a smartphone at a bright booth

Every sponsor package includes lead capture. Packages can still differ by placement, visibility, and booth size, but lead capture should not be one of those differences. Every exhibitor gets the same app and the same registration-linked data.

Sponsor package Lead capture
Platinum Included
Gold Included
Bronze Included
Booth only Included

Adapt this sample to your own packages. The tier names are placeholders.

Price lead capture into each package at a visible value in your prospectus, so sponsors can see what they’re getting. A pack of 10 EventMobi Lead Capture licenses costs $500, or $50 per license. Buy enough packs to cover every company that exhibits, then set the price you charge each company. For setup steps, see How Can I Enable Lead Capture for Companies?

Why Will Exhibitors Pay for the Official Lead Retrieval App?

Flow diagram: registration record feeds the official scanning app, producing a complete CSV lead exportFlow diagram: registration record feeds the official scanning app, producing a complete CSV lead export

The EventMobi Events Masterclass, Inside Job, looked at how unofficial scanning affects trade show revenue. In a live poll during the session, 65% of organizers said they still sell lead capture as a paid add-on. Adam Parry, cofounder of Event Tech Live, made a related point: when lead capture is priced only to cover badge costs, its value looks smaller than it is.

The official app works with the attendee’s EventMobi registration record, so the data comes from what attendees gave you at registration. You can also add registration fields, like job title or country, to every exhibitor’s comma-separated values (CSV) export. EventMobi’s September announcement describes this export feature as a way to protect exhibitor and sponsor revenue.

How Do You Make Your Lead Capture Price Hold at Renewal?

Booth staffer in a mustard sweater tests an app on her phone beside a laughing colleague before doors openBooth staffer in a mustard sweater tests an app on her phone beside a laughing colleague before doors open

A price holds when two things happen. Exhibitors get set up before the show, and they can prove results after it.

Before the show, send setup instructions 2 to 4 weeks out. Booth staff need the separate Lead Capture app, which is the most common onsite support question. Share the exhibitor step-by-step guide, and ask exhibitors to test logins before doors open.

After the show, exhibitors export their own lead lists from the Company Portal, so you don’t have to build reports for them. Cvent’s statistics report that 94% of marketers believe their company fails to convert event leads into opportunities. A clean, qualified export gives the sponsor evidence that the package worked. Bring that export to the renewal conversation.

Your Next Step: Pick a Model Before the Prospectus Goes Out

Decide these three things this week:

  1. Pull last year’s prospectus and your current sponsor package lineup.
  2. Build lead capture into every package, and set the margin you need over the $50 license cost.
  3. Name the exceptions, if any, where you’ll still sell it as a separate add-on.

FAQ: Pricing and Reselling Lead Capture

Ready to roll Lead Capture into your sponsor packages?

Book a demo and the EventMobi team will show you how exhibitors can easily self-manage their own booth staff, create custom qualifiers, and export lead lists in an instant.

We will be happy to hear your thoughts

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